Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Welcome to the Green VDI support hub. Below are answers to some of the most common questions about deployment, compatibility, warranty & more.
About Green VDI - Zero Clients
Q1: What is a Zero Client?
A Zero Client is a compact, secure, and maintenance-free computing device designed to connect users directly to a central server or virtual desktop infrastructure (VDI). It has no local OS, storage, or moving parts, making it ideal for enterprise environments.
Q2: How is a Zero Client different from a Thin Client?
Thin Clients have a lightweight operating system and minimal local processing power. Zero Clients, on the other hand, have no OS and rely entirely on the server or host for computing, ensuring higher security and centralized control.
Q3: What makes Greened Zero Clients unique?
Our Zero Clients are:
Optimized for high-performance VDI environments
Compatible with major protocols like PCoIP, RDP, and Citrix HDX
Fanless and energy-efficient
Designed for easy deployment and centralized management
๐น Usage & Compatibility
Q4: What virtualization platforms are supported?
Greened Zero Clients support leading VDI platforms, including:
VMware Horizon
Microsoft RDS
Citrix Virtual Apps & Desktops
Q5: Can I use Greened Zero Clients with cloud desktops?
Yes. Our devices can be used with on-premise and cloud-hosted desktops, including solutions like Windows 365, Azure Virtual Desktop, and Amazon WorkSpaces (depending on the model).
Q6: Do I need to install any software on the Zero Client?
No installation is required. Just plug in, connect to the network, and input the VDI host details. Configuration is simple and centralized.
๐น Deployment & Management
Q7: How many Zero Clients can I deploy in one environment?
You can deploy hundreds or even thousands of units depending on your server infrastructure. We support scalable deployment with centralized management options.
Q8: Is there a management tool provided?
Yes. We offer a management console that allows remote configuration, firmware updates, session monitoring, and device grouping.
๐น Support & Warranty
Q9: What warranty do you provide?
All Greened Zero Clients come with a 1-year standard warranty, extendable up to 3 years. Warranty covers manufacturing defects and hardware failure under normal use.
Q10: What is your return and replacement policy?
Returns are accepted within 7 days of purchase in case of manufacturing defects or shipment damage. Replacements are processed after product evaluation. Please contact support@greenvdi.com for assistance.
๐น Ordering & Customization
Q11: Can we order in bulk for corporate or institutional use?
Absolutely. We support B2B, institutional, and government orders with volume pricing, priority delivery, and after-sales support.
Q12: Do you offer OEM/ODM customization?
Yes. For large orders, we provide branding, firmware, and hardware customization options. Please contact our sales team at sales@greenvdi.com.
๐น Need Help?
Still have questions? Weโre here to help.
๐ง Email: support@greenvdi.com
๐ Phone: +91-XXXXXXXXXX
๐ฌ Click here to chat with us on WhatsApp
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You said:
add questions related to linux embedded micro pc and host machines
ChatGPT said:
Hereโs an expanded FAQ for Greened, now including questions related to Linux-embedded micro PCs and host machine compatibility, while still focusing on your zero client and VDI product ecosystem.
Frequently Asked Questions (FAQ)
Whether you're exploring Zero Clients, Linux-based Micro PCs, or integrating with host servers, Greened has answers for you.
๐น About Greened Zero Clients
Q1: What is a Zero Client?
A Zero Client is a simple, ultra-secure device used to connect users to a central host or virtual desktop. It has no OS or local storage, reducing security risks and simplifying IT management.
Q2: How is it different from a Thin Client or Micro PC?
Zero Client: No OS, no local processing
Thin Client: Lightweight OS with limited processing
Micro PC: Full local OS (e.g. Linux) with independent computing capability
๐น Linux-Embedded Micro PCs
Q3: What is a Linux-embedded Micro PC?
A Linux-embedded Micro PC is a compact computer preloaded with a lightweight Linux OS (like Ubuntu, Debian, or custom builds) designed for use in kiosks, digital signage, education, industrial applications, or as a standalone computing terminal.
Q4: Can I use the Linux Micro PC as a standalone desktop?
Yes. These devices come ready to use with essential applications like browsers, terminal access, and remote desktop clients. You can connect to the internet, open office files, access web apps, or connect to a server via RDP/SSH.
Q5: Can I install other software or customize the OS?
Depending on the model, root access or customization can be enabled. For enterprise models, we offer OEM builds with pre-installed apps or locked-down environments.
Q6: Whatโs the difference between a Zero Client and a Linux Micro PC in a VDI setup?
Zero Client: Meant only for remote VDI connections with no local OS.
Linux Micro PC: Can act as a local computing terminal and connect to remote desktops if needed.
๐น Host Machine & Compatibility
Q7: What kind of host servers are required for Zero Clients?
Our Zero Clients connect to:
VMware Horizon View servers
Microsoft RDS/Windows Server
Citrix Virtual Desktops
The host machine should be part of your data center, cloud setup, or virtual desktop infrastructure (VDI).
Q8: Can I use a local PC or mini server as a host for Greened Zero Clients?
Yes, for smaller deployments you can use a local PC running Windows 10/11 Pro or Server OS as a host via RDP or VNC. However, for enterprise-grade performance, a centralized VDI infrastructure is recommended.
Q9: Do I need a GPU-enabled server for remote graphics performance?
For graphically intensive tasks (design, video, CAD), a host machine with GPU virtualization (e.g., NVIDIA GRID) is recommended. Basic office and web tasks work well with standard CPU-based hosts.
๐น Deployment, Support & Warranty
Q10: How do I deploy 10โ100+ units in one go?
We provide pre-configuration and remote provisioning tools. Devices can be shipped ready to plug in and auto-connect to your host/VDI.
Q11: What support is available for Linux Micro PC deployment?
We provide:
Pre-sales OS consultation
Custom app flashing for bulk orders
Post-sales remote support and documentation
Security patches and OTA updates (for enterprise customers)
Q12: Whatโs the warranty and support for Linux-based devices?
All embedded Linux devices come with a 1-year hardware warranty. Software support (including OTA updates and customization) is available under AMC or project-specific agreements.
๐น Ordering, OEM & B2B Support
Q13: Can I bulk order or request custom Linux firmware?
Yes. We specialize in OEM/ODM services and can pre-install software, customize UI, and even brand the boot screen for your organization.
Q14: Do you provide host machines, servers, or cloud setup services?
Yes. We offer integrated solutions, including mini servers, setup assistance for cloud VDI (e.g., Windows 365, Azure, AWS Workspaces), and networking consultation.